What does a pulse survey report include?
A pulse survey report covers the overall engagement score and how it moved since the last round, driver-level scores, participation rate, and a sentiment split of open-text comments into positive, negative and neutral. From there you can filter to a single team, location or question to see which group is moving the headline number.
How do you read a pulse survey heatmap?
Read a heatmap by column first, then by row. Each column is an engagement driver and each row a team or segment, so scanning down a column shows which teams are struggling on that driver, and scanning across a row shows where a single team's problems cluster. The lowest-scoring cells are where to start, not the lowest overall score, because a weak driver in one large team can drag the company average without being a company-wide problem.
How often should you review pulse survey results?
Review results after every pulse round, and treat the trend across at least three rounds as the real signal. A single round tells you where you stand; three tell you which direction you are moving and whether anything you changed made a difference. Teams running monthly or quarterly pulses typically review each round at manager level and take the trend to leadership once a quarter.
Can you export pulse survey reports for leadership?
Yes. Reports export as a slide deck, a colour-coded spreadsheet, PDF or CSV, and you can pick which dimensions and metrics each export carries, such as engagement score, driver score and rating distribution. You can also share a live dashboard link instead, so leadership reads current numbers rather than a snapshot that ages the moment it is sent.
How do pulse survey reports keep responses anonymous?
Reports apply a minimum response threshold, five by default, to every cut of the data. Any team or demographic slice below that threshold stays masked and rolls up into its parent group instead of being displayed, so a manager with a handful of reports sees a combined view and never an identifiable one. The threshold holds everywhere results are sliced, including heatmaps, filters and exports.
Can managers see the pulse report for their own team?
Yes. Managers can be given a dashboard with their own team's results, and leaders see the roll-up across teams, sites and regions. Every view respects the anonymity threshold, so a team below the minimum number of responses is hidden rather than shown.
Can you compare a pulse report with the previous cycle?
Yes. Each report shows how the engagement score and every driver moved since the last pulse, and on the heatmap you can compare any survey with an earlier one to see which teams and drivers changed. Industry benchmarks are available for individual drivers such as autonomy, work-life balance and purpose alignment.
Can AI summarise the open comments in a pulse report?
Yes. Comments are sorted into positive, neutral and negative sentiment and grouped into themes automatically. You can also ask
AskCooper, CultureMonkey's AI assistant, about any team or topic and get an answer drawn from your own feedback.